Privacy Policy / Terms and Conditions

Privacy Policy


We respect your privacy and will comply with all Australian government legislation on privacy.


What information do we collect?

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. We collect information from you when you register on our site or place an order.


What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

- To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
- To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.


Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart and understand and save your preferences for future visits.


Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.


Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

If you see an inaccuracy in information we have regarding yourself please email us pointing out the inaccuracy and your correction.

We reserve the right to use reasonable steps to confirm your identity before disclosing or correcting any information from or to you.


Your Consent

By using our site, you consent to our Terms and Conditions (outlined below)



Terms and Conditions

Welcome to Wombat Lodge. By visiting and using this website you accept and agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Wombat Lodge’s relationship with you in relation to this website. If you do not accept these terms and conditions of use, do not use the website.

The term “Wombat Lodge” or “us” or “we” refers to the owner of the website. Our company business number is ABN: 40 915 540 343. The term “you” refers to the user, customer or viewer of our website.

All prices shown on this site are in Australian dollars and include GST (goods and services tax). All payments must be made in Australian dollars.

The use of this website is subject to the following terms of use:

Acknowledgments and disclaimer

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties (including and directors, affiliate, employees and officers of Wombat Lodge) provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.


Intellectual Property

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, trademarks and copyright, and the design, layout, look, appearance and graphics used on this website. Reproduction is prohibited other than in accordance with the law or if you have written consent of the owner of the material.

  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.


Third Party sites and links

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • You may not create a link to this website from another website or document without WombatLodges’s prior written consent.



  • All care is taken to ensure that this website and data transmissions are free from viruses. However, Wombat Lodge cannot guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions which could damage or interfere with data, hardware or software with which it might be used. It is your responsibility to scan any such data for viruses. You assume all risk of use of all programs and files on this site, and you release Wombat Lodge (and its directors, affiliates, employees and officers) entirely of all responsibility for any consequences of its use.


Applicable Law

  • Your use of this website, any dispute arising out of such use of the website and these terms and conditions are governed by the laws in force in Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of Australia and any Courts which may hear appeals from those Courts.


Exclusion and Limitation of liability

  • You agree that Wombat Lodge (and its directors, affiliates, employees and officers) will not be liable for and you agree to release Wombat Lodge (and its directors, affiliates, employees and officers) from liability for loss, damage or injury to any person or property, however occurring, whether arising directly or indirectly, from or in connection with our goods, products, services or this website. Without limitation to anything else in this clause, this exclusion applies to incidental or consequential losses and damages including loss of profits, revenues, business, goodwill, and to loss, corruption or interruption of data, loss of anticipated savings, cost of capital, downtime costs and damage to your computer system.

  • To the extent that Wombat Lodge (or its directors, affiliates, employees and officers) is unable by law to exclude its liability, you agree that Wombat Lodge’s total liability to you (including the liability of Wombat Lodge’s directors, affiliates, employees and officers) will, at the election of Wombat Lodge, be limited to :
    • in relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods;
    • in relation to services, the supply of the services again or the payment of the cost of having the services supplied again.


Password Security

  • If you are allocated a password to access any part of the website or create an account, you are responsible to prevent the password being disclosed to any third party.



  • You agree to indemnify, defend, and hold harmless Wombat Lodge, its directors, affiliates, employees and officers from and against all losses, expenses, claims, proceedings, damages and costs (including actual, special, direct, indirect, incidental, exemplary or consequential) of every kind and nature, made by any other party due to or arising out of any violation of these terms and conditions, any terms and policies it incorporates by reference, the rights of another party, any applicable law, statute, ordinance or regulation, or due to or arising out of any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing this website using your account.


Refund Policy

  • Wombat Lodge will at its option either refund, exchange or provide credit to you if the goods are faulty, wrongly described or materially different from the images shown, provided the goods supplied are returned to us in the same new condition as they were sold to you with all labels still affixed to the goods. We will not be required to comply with this clause unless you notify us by email of any concerns in regards to your purchase within 48 hours of receipt of the relevant goods. The goods must be returned with the boxes and packaging with which they were delivered to you which must be substantially intact upon receipt of the returned goods. Wombat Lodge will pay the pre-approved costs of return freight for these returned goods.

  • Wombat Lodge may, but shall not be obliged to, exchange any goods if you simply change your mind or make a wrong decision. If we agree to exchange goods in these circumstances (which remains at our sole discretion) you must pay all freight of returning the goods to be exchanged and sending the replacement goods, together with all other costs that we may incur due to your decision to exchange the goods.